How to Order

Place your order

Ordering Online:

Search for your medication(s), add them to the shopping cart and then proceed through our online checkout. If you are registering for the first time, you will need to fill out some information so that your order may be filled quickly and safely.

Ordering by Phone

Call us toll-free at 1-866-444-6376 and one of our Customer Care Specialists will place your order over the phone.

Ordering by Fax, Mail or Email

Download the Patient Forms and mail, email or fax the completed two-page registration form, along with valid prescription(s).

For every prescription medication ordered you must submit a copy of the prescription written by your doctor. If you created the order online or by phone, it is very important that you remember to complete this step otherwise we will not be able to complete your order.

Toll free fax: 1-877-246-1502
Email: [email protected]
Address: #109 – 7938 128th Street Surrey, BC Canada V3W 4E8

Confirmation call from CanDrugstore

As part of our commitment to our customers, CanDrugstore will call and confirm every order made with us. During this confirmation call our Customer Care Specialist confirms the medications ordered, the address they are to be shipped to, and any other processing details.

Prescription is filled and shipped

We fill your prescriptions within three business days from the day your completed information is received, provided your forms are complete and accurate. (The only exception is if the product is on backorder. Patients are notified of all backorders.)

Delivered to your door

On average, it is 2 – 4 weeks for delivery from the time your order has been received and processed. Shipments may be delayed in the event of seasonal weather disruptions, high mail volume around the holidays, and random US customs checks.

Although courier service is not an option due to shipping restrictions associated with prescription medication, all orders are shipped via priority service and all packages are insured.

Remember, to ensure your supply of prescription medication is not interrupted, we highly recommend you order your medication 30 days before your current supply runs out.